0632 Accommodation service managers
Accommodation service managers
Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.
Example Titles
- accommodation services manager
- accommodations manager
- bed and breakfast manager
- bed and breakfast operator
- boarding house keeper
- boarding house manager
- camp manager
- campground manager
- campground operator
- canoe camp operator
- country inn operator
- fishing camp operator
- front desk hotel manager
- front desk manager – accommodation services
- guest services manager
- guest-house operator
- hostel manager
- hotel assistant manager
- hotel director
- hotel front desk manager
- hotel front office manager
- hotel manager
- hotel operator
- hunting and fishing lodge manager
- hunting camp operator
- inn manager
- inn operator
- innkeeper
- lodging house manager
- motel manager
- nursing home manager
- recreational campground manager
- reservations manager
- resort campground manager
- resort manager
- retirement home manager
- rooming housekeeper
- rooms division director
- rooms manager – accommodation services
- seasonal resort manager
- ski resort manager
- student residence manager
- tourist home operator
- university residence manager
- youth hostel manager
Main duties
Accommodation service managers perform some or all of the following duties:
- Develop, implement and evaluate policies and procedures for the operation of the department or establishment
- Prepare budgets and monitor revenues and expenses
- Participate in the development of pricing and promotional strategies
- Negotiate with suppliers for the provision of materials and supplies
- Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
- Recruit and supervise staff, oversee training and set work schedules
- Resolve customer complaints.
Employment requirements
- A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
- Several years of experience in the accommodation industry are usually required and may substitute for formal educational requirements.
Exclusions
- Advertising, marketing and public relations managers (0124)
- Executive housekeepers (6312)
- Facility operation and maintenance managers (0714)
- Restaurant and food service managers (0631)
- Retail and wholesale trade managers (0621)
Source: This content has been taken from the official website of CIC