1211 Supervisors, general office and administrative support workers
Supervisors, general office and administrative support workers
Supervisors in this unit group supervise and coordinate the activities of workers in minor groups: General Office Workers (141) and Office Equipment Operators (142). They are employed throughout the public and private sectors.
Example Titles
- administrative clerks supervisor
- attendance records supervisor
- clerical supervisor
- contract clerks supervisor
- data control supervisor
- data entry clerks supervisor
- data entry supervisor
- desktop publishing operators supervisor
- desktop publishing supervisor
- desktop publishing system supervisor
- EDP (electronic data-processing) unit – supervisor
- electronic data-processing (EDP) unit – supervisor
- filing clerks supervisor
- filing service supervisor
- general office clerks supervisor
- hospital admitting clerks supervisor
- nursing registry supervisor
- office clerks supervisor
- office machine operators supervisor
- office services supervisor
- office supervisor
- operations supervisor
- personnel clerks supervisor
- photocopy unit supervisor
- price information clerks supervisor
- receptionists and hostesses supervisor
- receptionists supervisor
- records clerks supervisor
- records management services supervisor
- records management supervisor
- records office supervisor
- registration unit supervisor
- registry supervisor
- switchboard operators supervisor
- telephone operators supervisor
- telephone service supervisor
- telephone system night supervisor
- telephone system supervisor
- unit clerks supervisor
- word processing service co-ordinator
- word processing unit supervisor
Main duties
Supervisors in this unit group perform some or all of the following duties:
- Co-ordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Resolve work-related problems and prepare and submit progress and other reports
- Train workers in job duties, safety procedures and company policies
- Requisition supplies and materials
- Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
Employment requirements
- Completion of secondary school is required.
- Completion of college courses related to area supervised is usually required.
- Experience in the occupation supervised is usually required.
Exclusions
- Office managers (in 1221 Administrative officers)
- Supervisors, finance and insurance office workers (1212)
- Supervisors, library, correspondence and related information workers (1213)
- Supervisors, mail and message distribution occupations (1214)
- Supervisors, supply chain, tracking and scheduling co-ordination occupations (1215)
Source: This content has been taken from the official website of CIC
